Payments Policy
At Martin Jackets, we are committed to offering a smooth, secure, and reliable payment experience. This Payment Policy explains the accepted payment methods, how payments are processed, and your responsibilities when placing an order.
Accepted Payment Methods
We currently accept the following major debit and credit cards:
- Visa
- Mastercard
- PayPal
- American Express
- Diners Club
- Discover
- Apple Pay
- Bancontact
- Shop Pay
All payments must be made at the time of purchase.
We do not accept:
- Electronic checks
- Cash on delivery (COD)
- Money orders
- Bank transfers
Secure Payment Processing
Your payment security is our priority.
All online transactions made on our website are processed through trusted, PCI-compliant third-party payment gateways using:
- SSL encryption technology
- Real-time fraud monitoring
- Secure tokenization
Martin Jackets does not store your full card details on our servers.
Payment Authorization
When you complete your order:
- Your card issuer may place an authorization hold
- Your payment will be fully charged once the order is confirmed
- If payment authorization fails, the order will be automatically canceled
Customers are responsible for ensuring:
- Correct card details
- Sufficient funds
- Matching billing information
Currency
All prices listed on our website are in United States Dollars (USD).
Currency conversion fees may apply depending on your bank or card issuer.
Taxes, Duties & Additional Fees
Our product prices exclude:
- Sales tax
- Customs duties
- Import charges
- VAT or GST (for international orders)
Any required tax or import duty will be payable by the customer upon delivery in accordance with local laws.
Order Verification for Fraud Prevention
For safety reasons, Martin Jackets may require additional verification if:
- Billing and shipping addresses do not match
- The order displays unusual activity
- High-value purchases require identity confirmation
Orders will not be processed until verification is complete.
Declined or Failed Payments
Payments may be declined due to:
- Insufficient funds
- Incorrect card details
- Bank restrictions
- Fraud-prevention blocks
- Expired card information
If your payment is declined, please contact your bank or card provider for details.
Unauthorized Transactions
If you suspect unauthorized or fraudulent charges:
- Contact your bank immediately
- Email our support team at support@martinjackets.com
- Our team will assist in reviewing the order and securing your account
Contact Information
For any questions related to payments:
Email: support@martinjackets.com
Phone: +1 (526) 488-5239
Business Hours: Monday – Friday, 9AM to 6PM (PST)