Terms and Conditions
Welcome to Martin Jacket. By placing an order with us, you agree to the following terms and conditions.
Order Acceptance Policy:
An order confirmation email may not guarantee acceptance. We do not take responsibility for approving if the details are incorrect. As soon as we send details of the shipping, your order will be confirmed.
Dispatch Policy:
Orders are typically processed and dispatched within 5 business days. Processing times may vary due to peak seasons or public holidays.
Delivery Time:
We ship worldwide. Delivery times may vary depending on location, but most orders arrive within 7 to 10 business days.
Returns and Exchanges:
For further information, please visit our dedicated Return & Exchange Policy page. You have to return the item if you want to exchange it. The return postage cost will be paid by the customer.
Product Guarantee:
We support every product we produce. If you have received something to your discontent, you can make a return in the form of an exchange or a refund of the money.
Craftsmanship Promise:
Every jacket is the result of our highly professional craftsmen and experience. We are dedicated to our commitment. Our leather quality is something that we own, and you receive a product that outperforms expectations.
Price Guarantee:
Our website's prices are subject to change. We reserve the right to cancel the order and offer a complete refund to the original payment method if an item's pricing is inaccurate due to a typographical error.
Indemnity Clause:
Our website users agree to indemnify us against all claims, losses, liabilities, damages, and expenses (including legal fees).
Confidentiality:
Our customer data is encrypted and stored securely according to the Data Protection Act. We protect your data and don’t share or sell your personal information to third parties.
Payment Methods:
We accept PayPal and credit cards via secure online methods, and we also accept bank transfers.
Secure & Encrypted:
We use secure server software to encrypt all sensitive ordering information, such as credit card numbers, names, and addresses. Your data is kept secure using SSL.